ON US SHIPPING: USA $80+ International $120+
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Return & Exchange

Shipping Info:

  • Orders are generally processed within 1-2 business days (Monday-Friday) 
  • Depending on your region, domestic shipping will arrive within 3-4 business 
  • Your tracking number will be sent to you when your order is ready to ship
  • Please allow extra time for shipments during special events and promotions such as Expo dates and sales
  • Please double check all information prior to confirming your order. We aren't responsible for shipping to an incorrect location because of misspelled addresses, names, etc.

Return/Exchange Policy:

  • All items can be returned within 30 days of receiving them, please email shipping@builtapparel.net about the request
  • All merchandise must be unwashed, unworn, and unaltered 
  • All tags must remain on the item in order to qualify for your request
  • Proof of payment must accompany the return
  • All garments are subject to inspection upon return in order to qualify appropriately
  • Please include a note within the return package stating exactly what you would like us to do when we receive your package so that the process can begin sooner (i.e. refund, exchange for ____ item in a size large, etc.)
  • Allow 4-5 business days upon arrival of your package to our location for refunds (varies by bank)
  • Allow 1-2 days from receiving your exchange item before receiving updated tracking information for your exchange that you are waiting to receive

International Shipping

  • It is the sole responsibility of the recipient (customer) to pay for all duties and taxes at the time of delivery.
  • We offer USPS Priority Mail International (typically 4-7 business days), and USPS First Class Mail International (typically 7-21 business days)
  • We are not responsible for any lost packages, all claims must be filed with the USPS
  • All fees for returned items on international shipping (Non US Domestic) must be paid by the customer.

Lost/Stolen Packages

  • BUILT is not responsible for lost or stolen packages. In the event the USPS loses/damages your order, you can contact them with your tracking number to get reimbursement. If package is stolen after delivery, there is no recourse. 

      Note: The shipping flat rate will be deducted from refunds. All clearance items, water bottles, headwear, and underwear are final sale. Gift cards are final sale.

       

      Our Quality Promise:

      We want you to shop without hassle. Quality shows up in our people, our conversations, and of course, our product. If our product doesn't perform for you, we'll take it back — anytime within 30 days.

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        Sizing Chart

         

        women sizing chart 

        sizing chart